Last Updated: [July 7, 2024]

This Privacy Policy (“Policy”) explains how Pro Trades Supply (“we,” “us,” or “Your Company”) collects, uses, and discloses personal information from individuals who use our website or interact with us through with our Mobile App.

COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION

1: Information We Collect:

Personal Information: We collect personal information that you provide directly to us, such as your name, email address, phone number, postal address, and payment information. This information is collected when you request services, create an account, or communicate with us.

Service Information: Details about the services you request, including the type of service, the location where the service is to be performed, and any other relevant details you provide.

How We Use Your Information:

Service Delivery: To process your requests and provide the services you have requested.

Communication: To communicate with you about your service requests, respond to your inquiries, send you updates and information, and provide customer support.

Payment Processing: To process payments for the services you receive.

Improvement and Personalization: To improve our services, personalize your experience, and develop new products and services.

Disclosure of Your Information:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, IT service providers, and customer service.

Affiliates and Partners: We may share your information with our affiliates and business partners to facilitate the services you have requested or for joint marketing purposes.

Legal Requirements: We may disclose your information if required to do so by law or in response to a legal process, such as a court order or subpoena.

2: TRACKING TECHNOLOGIES AND COOKIES

We use cookies, web beacons, and other tracking technologies to collect information about your use of our Site and Services. This information helps us understand your preferences, improve your experience, and provide targeted advertising. You can manage your cookie preferences through your browser settings.

3: INFORMATION FROM OR ABOUT OTHER PARTIES

We may obtain information about you from other sources, such as public databases, social media platforms, third-party data providers, and our business partners. This information may be combined with the information we collect directly from you to enhance our ability to serve you, tailor our content, and offer you relevant services.

4: COMMUNICATIONS

We may contact you via email, phone, SMS, or other means to provide updates about your service requests, promotional offers, newsletters, and other important information related to our Services. You can opt-out of receiving promotional communications at any time by following the unsubscribe instructions provided in those communications.

5: INFORMATION RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. This includes retaining information for recordkeeping, compliance with legal obligations, resolving disputes, and enforcing our agreements.

6: TARGETED ADVERTISING, SALES, AND SHARING OF PERSONAL INFORMATION

We may use your personal information to deliver targeted advertisements to you. This involves using cookies and similar technologies to track your browsing behavior and show you ads that are relevant to your interests. We may also share your information with third-party advertisers for this purpose. You can opt-out of targeted advertising by adjusting your cookie settings or using opt-out tools provided by advertising networks.

 Privacy Rights:

• If you are a resident of the Canada, you may have certain privacy rights regarding your personal information under applicable state laws.
• If you are a Calgary resident, you have the right to request information about our collection, use, and disclosure of your personal information over the past 12 months. You also have the right to request that we delete your personal information, subject to certain exceptions.
• Residents of other states may have similar rights under their respective state laws. Please contact us for more information about your privacy rights in your state.

7: SWEEPSTAKES, CONTESTS, AND PROMOTIONS

When you participate in sweepstakes, contests, or promotions, we may collect personal information such as your name, address, email address, and phone number. This information is used to administer your participation, contact you about your entry, and for other purposes disclosed at the time of collection.

8: CHILDREN’S PRIVACY

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible.

9: INTERNATIONAL VISITORS

If you are visiting our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. The data protection laws in these countries may differ from those in your country of residence. By using our Services, you consent to the transfer of your information to these countries.

10: SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Despite our efforts, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

11: YOUR CHOICES

You have choices regarding the collection, use, and disclosure of your personal information:

Updating Information: You can update or correct your personal information by contacting us.

Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

Cookie Preferences: You can manage your cookie preferences through your browser settings.

CONTACT US

If you have any questions or concerns about this Policy or our privacy practices, please contact us at:

Pro Trades Supply

Address:

Email Address:

Phone Number:

CHANGES TO THIS POLICY

We may update this Policy from time to time to reflect changes in our privacy practices. We will notify you of any material changes by posting the updated Policy on our Site and updating the “Last Updated” date at the top of this Policy. Your continued use of our Services after such changes signifies your acceptance of the updated Policy.